Privacy Policy
At The Bergand Group, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website, interact with our services, or communicate with us. By using our services or accessing our website, you agree to the practices described in this policy.
Information We Collect
We collect information to provide and improve our services to you. The types of information we collect include:
1. Personal Information You Provide
- When you contact us through our website forms, email, or phone, we may collect your name, email address, phone number, and other details you voluntarily share with us.
2. Automatically Collected Information
- We use tools such as Google Analytics and Google Search Console to collect non-identifiable information about your visit to our website. This includes data such as:
- Your IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
How We Use Your Information
The information we collect is used for the following purposes:
- To provide services and communicate with you.
- To analyze website traffic and improve our website and services.
- To run advertising campaigns, such as Google Ads, and measure their performance.
- To maintain the security of our website and prevent unauthorized access.
How We Use Your Information
The information we collect is used for the following purposes:
- To provide services and communicate with you.
- To analyze website traffic and improve our website and services.
- To run advertising campaigns, such as Google Ads, and measure their performance.
- To maintain the security of our website and prevent unauthorized access.
How We Protect Your Information
We take the security of your information seriously. All patient information is securely stored using industry-standard practices and is not shared with any outside third party, except as required by law or with your explicit consent.
We implement the following safeguards to protect your information:
- Secure servers and encryption protocols.
- Regular system updates and security audits.
- Restricted access to personal data to authorized personnel only.
Third-Party Tools
The Bergand Group uses the following third-party tools to enhance your experience and improve our services:
- Google Analytics: Helps us understand how visitors use our website and identify areas for improvement.
- Google Search Console: Allows us to monitor website performance and identify technical issues.
- Google Ads: Enables us to run targeted advertising campaigns to connect with individuals seeking addiction treatment.
These tools collect non-personally identifiable information about your usage of our website. For more information about how Google collects and processes data, please visit Google’s Privacy Policy.
Cookies
We use cookies to improve your browsing experience and help us analyze website traffic. Cookies are small text files stored on your device that collect information such as your preferences and usage patterns.
You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect the functionality of our website.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections if needed.
- Data Deletion: You can request that we delete your personal information, subject to legal and regulatory requirements.
- Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by contacting us directly.
To exercise any of these rights, please contact us using the details provided below.
Sharing of Information
The Bergand Group does not sell, rent, or share your personal information with any outside third party. We may share information only under the following circumstances:
- As required by law, such as in response to a court order or subpoena.
- To protect the safety, rights, or property of The Bergand Group, our patients, or others.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date. Please review this page periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Your privacy is important to us, and we are committed to protecting your personal information. Thank you for trusting The Bergand Group in your journey toward recovery.