Records are property of The Bergand Group, but you have the right to view and make amendments as necessary. Any private psychotherapy notes made by your therapist, are not part of your record and not available to anyone.
The Bergand Group will not release your information without your signed authorization detailing what can be revealed, the purpose and to whom it is to be disclosed.
Records are password protected and only available to authorized staff using HIPPA compliant data security. Records are maintained in a locked record room and only administrative, clinical and clerical staff has access to your records, bound by strict, ethical and professional standards.
Health insurance payers require certain information about treatment plans, progress, type of service and date of service be provided for eligibility for payment.
All records will be destroyed after five years of inactivity.